Business Services News

Business Services News

Breaking News on Business Services

Home > Business Services Search Engine                                 

Business Services News -- Video Feeds
  • Advertising
  • Careers
  • Corporate news
  • Economy
  • Markets
  • Small Business
  • Personal Finance
  • Regulatory and Compliance
  • Business News

    Globitel's SpeechLog Retail solution adopted by one of Kuwait's largest telecom operators in record-fast roll-out
     



    (I-BusinessNews.Com, February 21, 2023 ) Amman, Jordan – (ARAB NEWSWIRE.COM) – Globitel, a leading telecom and customer experience solutions provider, is proud to announce that it has successfully deployed its SpeechLog Retail for one of Kuwait’s telecom companies, rolling out the state-of-the-art solution across 50 shops—and more than 200 customer service agents—in record time.



    Globitel’s SpeechLog Retail system allows businesses to seamlessly evaluate and monitor their sales representatives, observing and tracking interactions with customers and deriving valuable data and insights in order to enhance their customer service operations. The solution employs audio and video recording tools alongside advanced, AI-powered facial and vocal recognition technology in order to evaluate the appearance, sentiments, and overall quality of customer service representatives’ in-person interactions with customers.



    Commenting on Globitel’s most recent business achievement, the company’s Managing Partner, Fadi Qutaishat, said, “Winning this contract is a testament to our solution’s proven ability to capture large swaths of data in order to determine how well shops and agents are performing their customer service functions.”



    “Our goal,” Qutaishat continued, “was to deploy SpeechLog Retail as rapidly as possible, so that our client could immediately begin deriving value from the solution. Our team managed to roll out the solution across more than 50 shops in record time—meeting our ambitious deadline with time to spare! As one of our top-selling solutions, SpeechLog Retail is now supporting our client’s operations in Kuwait, helping them achieve higher rates of customer satisfaction across all their retail shops.”



    Globitel’s newest telecom partner in one of the MENA region’s largest telecom operators. The company has adopted SpeechLog Retail as part of its strategic efforts to further prioritize its relationships with customers, adding value through every customer interaction at every touchpoint. As always, Globitel is eager to serve as a trusted partner in helping clients achieve their vision for the future of their business.



    About Globitel



    Established in 1996, Globitel has maintained a commitment to technology innovation by providing advanced software solutions and high-quality products for customers in various industry verticals, including telecom service providers, financial service providers, contact centers, government agencies, educational institutions, and healthcare providers. Globitel has offices in Jordan, Saudi Arabia, UAE, Egypt, and Iraq.



    Follow Globitel on LinkedIn (Globitel), Twitter (@globitel_int), Facebook (@Globitel.solutions) and subscribe to YouTube (Globitel Solutions) for the latest product news.



    ###

    Globitel

    Fadi Qutaishat

    +962795778111

    fadi.qutaishat@globitel.com

    Source: EmailWire.Com

    Source: EmailWire.com

    Business News Feeds
  • Business News - Top Stories
  • Company Earnings
  • Economy
  • Personal Finance
  • Real Estate
  • Stock Markets
  • Business Services Sponsors

    Business Services Ads

    Business Resource Center
    We are pleased to offer you this exciting, new, and entirely free professional resource. Visit our Free Industry resource center today to browse our selection of 600+ complimentary Industry magazines, white papers, webinars, podcasts, and more. Get popular titles including:

    CIO Insight
    Managed Healthcare Executive
    Mortgage Technology

    No credit cards, coupons, or promo codes required. Try it today!

    Press release service

    :: Home: :: Submit Press Release :: Subscribe to News :: Contact Us :: Help

    For unlimited press release distribution for $59 per month, call (281) 645-4086 or start posting your press releases online at EmailWire.com.

    Copyright 2008 GroupWeb Media LLC
    GroupWeb Media Network

    Aviation-NewsWire | ArtNewsWire | Auction NewsWire | CRM NewsWire | ePhotoNewsWire | Energy Industry | EstateNewsWire | Entertainment-NewsWire.com | Food Beverage News | Glamour NewsWire | Health NewsWire | Hosting NewsWire | i-Auto NewsWire | i-Business News | i-Homeland Security.Com | iMac-NewsWire.Com | i-Press-Release-Service | i-SoftwareNews.com | iT-NewsWire.Com
    | i-TravelNewsWire.Com | MoneyNewsWire.Net | Movie-Stars-News.Com | MSNewsWire.Net | PharmaNewsWire.Com | Publishing-NewsWire.Com | RSSNewsWire.Net | Telecom-NewsWire.Net | Transportation-News.Com | USGovernment-News.Com | WebPosters.Net | Wireless-NewsWire.Com | VoIPNewsWire.Net | XSportsWorld.Net
    I-BusinessNews.Com is a business news service of GroupWeb Media LLC